Privacy policy.

Who we are

Plumage is a brand and website studio of Morfa Labs LLC, a limited liability company registered in the United States. In this policy, “we” and “us” mean Morfa Labs LLC. We decide how the information described here is used, and we’re responsible for it.

What we collect

• When you send the request form: your name, email and business, your website if you add it, anything you write in the message box, and the plan and add-ons you picked.
• When you message us or book a call: what you choose to share in the chat, and for a booking, your name, email and the time you pick.
• When you visit: the company that hosts the site keeps standard server logs, such as your IP address, your browser, the pages you asked for and when. We don’t run analytics, advertising or tracking cookies on this site.

We don’t take payment details on this site, and we don’t buy information about you from anyone.

How we use it

• To reply to you, answer your questions and prepare a quote.
• To set up and hold calls.
• If you become a client, to run your project, send invoices and keep the records the law asks us to keep.
• To keep the site working and safe, for example to block spam sent through the form.

We don’t sell your information, we don’t use it for advertising, and we won’t add you to a mailing list.

Our legal grounds (EU and UK)

If you’re in the EU, the UK or another place with similar laws, we rely on these grounds:

• Steps you asked for before a contract: answering your request and preparing a quote.
• A contract: running your project once you’re a client.
• Legitimate interests: replying to messages you send us and keeping the site secure.
• Legal obligations: keeping tax and accounting records.

Who we share it with

Only the services that help us run the studio, and only what each one needs:

• A form service, which delivers the request form to our inbox.
• Telegram, when you choose to message us there.
• Our hosting provider, which serves the site and keeps its logs.
• Our email and file storage providers, which hold our messages and project files.

Telegram has its own privacy policy, which applies to what you share there. We may also share information when the law requires it, or to protect our rights.

Where it's stored

We’re a US company, and our providers may store information in the United States and other countries. Where the law requires it, we rely on the safeguards our providers offer for these transfers, such as standard contractual clauses.

How long we keep it

• Requests and messages that don’t become a project: up to 12 months, then we delete them.
• Client projects: while the project runs, then as long as tax and accounting rules require.
• Server logs: for the short time our hosting provider keeps them.

Your rights

Depending on where you live, you can ask us to show you the information we hold about you, correct it, delete it, send you a copy, or stop or limit how we use it. You can also complain to your local data protection authority.

If you’re in California: we don’t sell your personal information or share it for cross-context behavioural advertising.

Email hello@plumage.studio, or message our founder on Telegram to ask for any of these. We reply within one working day and complete requests within 30 days.

Children

This site is for businesses. It isn’t meant for children under 16, and we don’t knowingly collect their information.

Keeping it safe

We use reputable providers, use secure connections, and only give the people working on your project access to your information. No system is perfectly secure, but we take care, and we’ll tell you if something goes wrong that affects you.

Changes to this policy

If we change this policy, we’ll update this page and the date at the top. If you’re a client and the change matters, we’ll tell you directly.

Contact

Email hello@plumage.studio, or message our founder on Telegram with any question about your information.